Help & Support
We resolve issues quickly. Chat first, with human escalation when needed. We are available 24/7.
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Common questions
What is MojaDesk?
MojaDesk is a cloud-based customer support platform that lets businesses manage WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, and website live chat from one inbox.
Who can use MojaDesk?
Any business that needs customer support can use MojaDesk, including e-commerce, hospitality, professional services, NGOs, startups, and enterprises.
Do I need technical skills to use MojaDesk?
No. You can connect your channels and start chatting within minutes.
Does MojaDesk include a chatbot?
Yes. Our multilingual chatbot can answer FAQs, qualify leads, and hand over conversations to human agents.
What makes MojaDesk different?
Local platform hosted and supported in Tanzania, multilingual support, compliance with Tanzanian law, 24/7 support with human escalation, and pricing tailored for local businesses.
Phone and WhatsApp are above. For our office and map, see below.
Locate us
The Site Weavers