MojaDesk helps you connect with customers across multiple channels, all in one place. With trained AI chatbots, a unified inbox, and powerful automation, respond faster and boost sales.
3M
Messages Delivered
500+
Businesses Supported
75%
Response Time Improvement
50+
Languages Supported
How it works
Manage all your customer conversations in one smart inbox.
1
On your marks
Sign up - Free
Create your MojaDesk account in just a few clicks and get started right away. No complicated skills needed. Start with the free plan, then upgrade with affordable credits once you’re fully set up. Easily link WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, and more, all into one unified inbox and never miss a customer message.
2
Get set
Train Your AI Chatbot
Train your chatbot with your business FAQs, tone, and style so it can respond instantly, consistently, and accurately. Use your existing website content, upload files (PDF, text, or JSON), or create custom Q&As. You can even set smart actions for specific questions like redirecting to a URL or sending a chat transcript by email.
3
Go
Manage your customers
Bring all your customer queries into one smart inbox. No switching between apps like WhatsApp, Messenger, Instagram, and more are all in one place. Assign chats to the right team member, use AI to reply faster, and track response times and customer satisfaction through clear reports that help you improve every interaction.
Help your help desk staff become more efficient with AI Assistant
Our smart replies feature assist your help staff to work faster, respond smarter, and connect with customers in a more personal way. Every reply becomes more professional, flows better and customers get attended faster.
Assisted support with Smart Assistant
Reduce your customer support workload with our intelligent AI agent. It learns from your website content, text documents, and predefined Q&As to understand your business and answer common questions accurately, professionally, and instantly. This saves you on your company budget too.
Automate Support with Smart Assistant
Autopilot your customer support department, day or night. When your agents are unavailable, or outside office hours, our Smart Assistant steps in to handle customer queries automatically. It can perform tasks triggered by customer actions, ensuring your business stays responsive 24/7.
Speak your customer’s language, automatically
You may not speak your customer’s language, but our Smart Assistant does. Simply train it in your preferred language, and it will handle multilingual conversations seamlessly, ensuring every customer feels understood and supported.
Multilingual AI Smart Assistant
Our Smart Assistant understands and responds in multiple languages, including Swahili, English, French, German and many more international languages. It automatically detects a customer’s language and delivers accurate, natural replies, helping you build stronger connections with customers around the world.
